Diallo & Team Diallo & Team at NYREFCO, LLC 929-400-7653

Buyer representation

I was representing buyers properly long before the industry was made to.

Formally trained and deeply experienced in buyer representation — which means working as your fiduciary: legally obliged to put your interests ahead of my own, and ahead of the seller’s. New York City, Long Island and Westchester.

This is not something I started doing in 2024

The industry now requires a written buyer representation agreement before a buyer tours a home, and compensation is negotiated deal by deal rather than assumed. For most of the business that was a disruption. For me it was a rule catching up to how I had already been working for the better part of two decades.

I earned the Accredited Buyer’s Representative credential years ago — a specialist training in representing the buyer’s side of a transaction rather than the seller’s — and took the coursework more than once because I wanted it to actually stick. I later earned the Certified Buyer Representative credential the same way, and put my own agents through that training when I was running a brokerage — because buyers were being underserved by an industry that treated representing them as an afterthought.

What that training is really about is one idea: that the person advising you on the largest purchase of your life should owe their loyalty to you. In legal terms that is a fiduciary duty — an obligation to put your interests first, keep what you tell me confidential, and disclose anything I know that bears on your decision. My buyer clients had a signed agreement, a defined scope of service, and someone whose duties ran to them, back when that was unusual rather than mandatory.

So when the rules changed, nothing about how I work with buyers had to change. What changed is that I no longer have to explain why I was asking for something no one else was.

I do more listing work than buyer work, and I’m straight about that. But today’s buyer is tomorrow’s seller — and a good number of my listings are properties I helped someone buy years earlier.

What you actually get

Someone who has sold in these neighborhoods since 2002 and can tell you what a block is really like, what a co-op board will really do, and which building has a special assessment coming that isn’t in the listing. Someone who will tell you not to buy something. And someone who understands the sale on the other end of this purchase, because that is most of what I do — which means the advice you get is about what this property does for you in five years, not just whether you can get it.

One more thing worth saying plainly, since most buyers now start with an assistant rather than an agent: bring me what it told you. Here is where those answers hold up and where they don’t.

Where I’m most useful

  • Co-op purchases outside Manhattan. The board package is where these deals fail. I’ll tell you exactly what this board looks for and what gets applications returned, so yours goes in complete the first time.
  • Small investment property. Two-to-four family and small mixed-use, where the question is whether the numbers work, not whether you like the kitchen.
  • Buyers coming out of a divorce or an estate. Often my client already, on the other side of a sale, and the buy needs to fit a settlement or a distribution.
  • Returning buyers. People who last bought fifteen or twenty years ago and are surprised by nearly everything about the current process.

How I work with buyers

Where I work with buyers

  • New York City (NYC)
  • Long Island
  • Westchester

Queens and Nassau are where I know the individual blocks best — which building has a problem, which board is difficult, what a street is actually like at seven in the evening. That kind of knowledge takes years in one place, and it is worth asking any agent where they really have it.

Buyer-side training

  • Accredited Buyer’s Representative — earned; coursework taken more than once
  • Certified Buyer Representative — earned; coursework taken more than once
  • Put a firm’s agents through buyer-representation certification training

Moving out of state?

  1. An honest budget conversation before we look at anything

    Purchase price is the smallest part. Maintenance, taxes, assessments, insurance, and what a co-op board will require in post-closing liquidity. People get surprised at the wrong stage.

  2. Get financing genuinely sorted

    Not a soft pre-qualification. A real underwritten pre-approval, because in this market the offer without one is a conversation, not a bid.

  3. Search, with judgment applied

    I’ll send you fewer listings than a portal will and tell you why each one is on the list. I’ll also tell you when something you love is a mistake.

  4. Offer strategy that reflects the actual competition

    What has been selling above ask and by how much, what the seller’s situation appears to be, and where the leverage is.

  5. Diligence

    Inspection, and for a co-op or condo the financials, minutes, and reserve position. This is where I earn it, and where a lot of buyers get let down.

  6. Board approval and closing

    A returned or rejected package costs months, so this is worth doing carefully. I’ll tell you what this particular board weighs, what routinely trips applicants up, and what a complete submission looks like — before it goes in rather than after.

Worth five minutes before you start looking

Condos vs. co-ops in under five minutes

Recorded before the 2024 industry rule changes. The comparison itself is unaffected.

Should I buy a condo, a co-op, or a house?

Recorded before the 2024 industry rule changes. How buyers are represented and paid for has changed; the differences between condos, co-ops and houses have not.

How to search for real estate — what buyers should know

Recorded before the 2024 industry rule changes. Buyers now sign a written representation agreement before touring, and buy-side compensation is negotiated deal by deal — the rest of what I describe still holds.

From buyers

My boyfriend and I interviewed several real estate agents in NYC and Diallo stood out due to his professionalism, real estate knowledge and courteous. Buying a property in NYC can be a daunting process especially after hearing horror stories from friends and family. Having Diallo as the real estate agent made this process a breeze. Contract to close was only 3 months on this deal.

Anna W.Condo buyer, NYC

Diallo is an excellent realtor and guided me successfully through the home buying process as a now first-time homeowner. He was resourceful, answered my calls and kept me up to date and in the loop throughout the entire process.

Joshua S.First-time buyer

Diallo does everything he can to ensure that you not only get the best price, but that you are comfortable with your purchase. He has a lot of knowledge of the industry and connections to find what you are looking for. He is always available and willing to explain things.

William P.Buyer
Waterfront in the New York metro area

Thinking about buying?

Call me before you start going to open houses. The first conversation saves the most time.